Ms. Riner holds a Bachelor’s degree in Occupational Therapy from G.S. Medical College in Bombay, India, and has a Master’s degree in Healthcare Administration. She has served Nexion Health since its inception and currently serves as the company’s Chief Operations Officer.
With more than 25 years of long-term care experience as a highly-skilled executive, clinician, and innovator, Ms. Riner is well-known among her peers as a dedicated patient advocate and a leader for culture change in long-term care. Her leadership style of example and empowerment, found in her P.U.R.P.O.S.E. Driven Mentoring program, is reflected in the talent and performance of her operations team and healthcare facilities. She has established Nexion as a leader in LTC innovation, diversity, and inclusion.
Ms. Riner is actively involved in multiple state nursing home associations and other leadership collaborations committed to supporting the promotion of sustained high-quality, compassionate elder care. She frequently testifies before the Texas Legislature advocating for strong reimbursement reform for the long-term care industry. She also lends her evacuation and emergency planning expertise while serving on the Louisiana Nursing Home Association evacuation study group. A nationally sought-after expert and guest speaker, Ms. Riner most recently co-presented at the virtual NAHQnext conference alongside Nexion’s Vice President of Quality on “The New PTSD: Post Traumatic Strategic Disorder”.
As a devoted and visionary leader, in 2020, Ms. Riner launched Nexion’s diversity and inclusion initiative. Impassioned about diversity and inclusion in the workplace, she developed and launched a strategic framework and mobilized a leadership group and more than 100 associate volunteers to successfully guide Nexion’s diversity and inclusion efforts. Meaningful involvement along with genuine appreciation/recognition of Nexion Health associates are hallmarks of Ms. Riner’s empowering leadership.
Ms. Riner is distinguished as the only Malcolm Baldrige Fellowship Program graduate in long-term care. She has successfully embedded the Baldrige Excellence Framework into the operations model at Nexion Health. These efforts have resulted in multi-facility recognition to include McKnight’s Technology awards and an abundance of Bronze and Silver AHCA Quality Award wins. She is a past AHCA Silver Examiner and a consistent member of many AHCA committees to include Quality and Workforce.
In 2020, Ms. Riner was awarded the prestigious McKnight’s Women of Distinction honor, and she currently serves on The George Washington University School of Business “Women in Leadership” Program Advisory Council.