David M. Jones

David M. Jones is a performance excellence coach, consultant, and speaker sought after for his expertise in helping small- and medium-sized organizations and their leaders achieve operational excellence.

His Mission is to teach and coach organizations and their leaders to reach their full potential by combatting mediocrity and striving for excellence in their operations.

While there are no one-size-fits-all formulas or secret recipes, there are universal principles and practices that can generate role model results. David works with leaders committed to applying them in their business for maximum success.

Prior to founding The Excellence Advisory, David was an engineer and manager in Fortune 500 electronics firms Texas Instruments and Siemens. He was an internal Baldrige consultant at Mountain States Health Alliance. He co-founded an award-winning K-12 educational products business. And for over seven years David was an instructor and consultant to organizational leaders from around the world at Pal’s Business Excellence Institute.

David has been an adjunct professor in the College of Business and Technology at East Tennessee State University and in the MBA program at Milligan College. He has earned certifications from the American Society for Quality as a Certified Quality Engineer (1985-2011) and Certified Manager of Quality/Organizational Excellence (1995-2011). He is the 2020 recipient of the Ned R. McWherter Leadership Award from the Tennessee Center for Performance Excellence.

David holds a Bachelor’s degree in Biomedical Engineering from Purdue University and a Master’s degree in Industrial Engineering (Engineering Management) from the University of Tennessee.