Adam Cissna

Adam Cissna is a Senior Performance Excellence Consultant at the Tennessee Valley Authority where he has served the people of the valley for more than 20 years. In his current role, Adam specializes in facilitation of SIPOCS and process mapping, continuous improvement, and identification of pain points and metrics. Adam also leads the Performance Excellence Committee and facilitates the TVA Financial Services Customer Survey.

Adam is a TNCPE Master Examiner and holds an MBA from Lincoln Memorial University and an Undergraduate degree in Electronics Engineering Technology from ITT.