Networking Activity | Trailblazing through Results: Finding the Insights Path

Strong results don’t happen by accident—they are the outcome of well-designed, well-managed processes supported by meaningful measures. In this highly interactive breakout, two TNCPE and Baldrige Master Examiners will demonstrate how organizations at every level can use results to better understand performance, identify gaps, and accelerate improvement.

Following a practical, plain-language look at how measures, processes, and results connect within the Baldrige Framework, participants will work in small groups to evaluate real-world examples of results using a simplified Baldrige-based scorecard. Gain hands-on experience in determining what makes results truly useful including:

  • Are the measures relevant? (Levels)
  • Do trends tell a story? (Trends)
  • Are there meaningful comparisons? (Comparisons)
  • Is the data segmented in ways that support better decisions? (Integration)

Designed as both a learning experience and a networking opportunity, this session invites participants to share perspectives, learn from one another, and see how different organizations approach the challenge of measuring what matters.

Date & Time:

Feb 26, 3:00 pm - 4:00 pm

Room Assignment:

Cumberland/Harpeth

Speakers:

Rob Rouzer

Lila Holt, PhD

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