B2 | Process Mapping and Lean Tools

Everything we do has a process – from making coffee to assembling a rocket. A process map is a visual picture of the separate steps of those processes that show the order of events, hand-offs within the process, and decisions that must be made.

Do you find your organization needs to:

• Better understand how a process is done, and/or
• Improve a process, and/or
• Identify better communication methods between the people involved with the same process?

Join Craig Green as he walks through process mapping basics and advanced techniques you can use to achieve powerful cycles of learning!