C2 | Baldrige Breakthroughs: What’s New, What’s Next

The Baldrige Framework has long been a trusted roadmap for organizational excellence—but it isn’t standing still. In this timely breakout, two TNCPE (and national Baldrige) Master Examiners will guide participants through the changing Baldrige landscape and what it means to be a “role-model organization”. Participants will gain a practitioner-level overview of:

• The continuing evolution of Baldrige, including the new national award criteria and what these shifts signal about the future of performance excellence.
• How to use Baldrige as a more powerful, relevant tool for driving improvement, building resilience, demonstrating learning and innovation, and aligning people around what matters most.
• What examiners are really looking for when assessing for role-model performance.

Whether you are new to Baldrige or a seasoned user of the Framework, this session will help you understand what’s new, why it matters, and how to apply it to accelerate meaningful, sustainable improvement in your organization.