A2 | Leading the Malcolm Baldrige Way: Best Practices for Employee Engagement

With the “great resignation” and the “quiet quit” resulting in increased challenges in employee retention, what can we learn from the leaders of Baldrige Award recipients? Interviews with more than 60 leaders of 30 award winning organizations revealed a wide range of best practices for engaging employees across every sector and size organization.

Participants in this session will learn:

  • How to identify the leading drivers of and assess current employee engagement
  • How to use the power of personal actions to motivate employees
  • How to leverage best practices to reduce turnover and increase retention



Date & Time:

Feb 29, 9:30 am - 10:30 am

Room Assignment:



Kay Kendall

Glenn Bodinson

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