Agenda

Wednesday, March 1, 2023

Workshops

Registration and Breakfast

7:30 – 8:00 AM CT

Morning Workshops

8:15 – 11:45

A1 | Cultivate & GROW:  12 “Seeds” to Cultivate and Grow Your CQ!

Presented by Michelle Stidwell, Coach, Knowledge Works Group

B1 | Effective Root Cause Analysis and Corrective Action (RCA/CA)

Presented by Kay Kendall, CEO, Baldrige Coach and Glenn Bodinson, Founder, Baldrige Coach

C1 | Baldrige 201 – Lite

Presented by Heather Schoch and Kelley Molavi, TNCPE

Lunch and Networking

11:45 – 1:00

Afternoon Workshops

1:00 -4:30

A2 | Business Storytelling

Presented by: Martha Kelley, Performance Improvement Consultant, UT CIS

B2 | Process Mapping and Lean Tools

Presented by Craig Green, Infrastructure Program Manager, Oak Ridge National Laboratory

C2 | Level Up Your Assessment Application

Presented by Sam Turner, Program Judge, TNCPE

 

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Thursday, March 2, 2023

Conference Day Break Out Sessions

Registration and Breakfast

7:30 – 8:00 AM CT

Welcome

8:00 – 8:15AM

Opening Keynote – There is “Me” in Team… The Role of Self-Determination in a Culture of Quality

8:15 – 9:15AM

Presented by: Johannes Raabe, PhD, CMPC, Chief Scientist / Cognitive Performance Specialist, Barksdale Air Force Base

Break

9:15 – 9:30AM

Breakout Sessions A

9:30 – 10:30AM

A1 | The Inclusive Coaching Approach: 9 Imperatives to Maximize Potential

Presented by Michelle Stidwell, Coach, Knowledge Works Group

A2 | A Focus on Vision Attainment from a Baldrige Award Winner

Presented by Diane Brockmeier, President & CEO, Emerita

A3 | Next Level Performance Through Seven Key Criteria Tips

Presented by David M. Jones, Founder & President, The Excellence Advisory

Break

10:30 – 10:45AM

Breakout Sessions B

10:45 – 11:45AM

B1 | The Science and Art of Fostering a Need-Supportive Organizational Climate

Presented by Johannes Raabe, PhD, CMPC, Chief Scientist / Cognitive Performance Specialist, Barksdale Air Force Base

B2 | Thriving through Change: An Introduction to Change Management

Presented by Michelle Doyle, AVP, Process Excellence, CareCentrix

B3 | Cringeworthy Application Examples and What We Can Learn from Them

Presented by Kay Kendall, CEO, Baldrige Coach and Glenn Bodinson, Founder, Baldrige Coach

Lunch

11:45 – 12:30PM

Afternoon Keynote

12:30 – 1:30PM

Presented by: Diane Brockmeier, President & CEO, Emerita

Break

1:30-2:00PM

Breakout Sessions C

2:00 – 3:00PM

C1 | Cognitive Biases in Leadership Decision Making

Presented by Mel K. Whaley, CEO, Tennessee Advocacy Talk & iBehavioral, Inc

C2 | Tapping into Empathy to Transform Strategy into Action from the TNCPE 2022 Excellence Winner

Presented by Abigail Gaddy, Chief Strategy Officer, Listerhill Credit Union and Heath Butler, Director of Change Management, Listerhill Credit Union

C3 | Nurturing a Culture of Excellence from a Baldrige Award Winner

Presented by Stacey Ewell, Assistant to the City Administrator City of Germantown and Adrienne Royals, Budget and Finance Director, City of Germantown 

Break

3:00 – 3:15PM

Interactive Speed Learning

3:15 – 4:15PM

Excellence Celebration Dinner & Awards

5:00-9:00PM

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